Crimson Hexagon

Head of Global Sales Operations & Enablement

US-MA-Boston | US-NY-New York | US-DC | US-GA-Atlanta | US-NC-Charlotte | US-NH | US-RI | US-NJ | US-PA
3 weeks ago


Crimson Hexagon is the global leader in consumer insights from social media data. Powered by patented technology and an in-house data library of more than 1 trillion posts, Crimson Hexagon’s platform helps hundreds of brands and agencies answer critical business questions through the insights derived from social data. Clients include leading global organizations such as General Mills, Starbucks, Paramount Pictures, Anheuser-Busch InBev, Adidas and Twitter, and leading agencies such as TBWA, VML, BBDO, Saatchi & Saatchi, Ogilvy, Edelman and Digitas. We’re a high growth software company headquartered in Boston with offices in Chicago, New York, San Francisco and London.


The Head of Global Sales Operations & Enablement, reporting into the SVP, Global Sales & CRO, is responsible for driving sales effectiveness, productivity, and operational efficiency throughout the global sales team. You will partner with sales leadership to drive process optimization, territory and quota development, forecasting, sales compensation, and overall Salesforce effectiveness.  


You will build selling tools and content that improve the readiness of the sales force to communicate our value proposition by working closely with internal stakeholders to ensure that appropriate objectives and priorities are enabled within the sales organization.  To do this, you will build and leverage partnerships across product, marketing, client services, and finance.


Our Sales team is in “build mode” and we’re seeking someone who is a visionary in developing Sales Operations and Enablement strategy. You are seeking to be part of an entrepreneurial organization and team, and are a problem solver at heart. 


Role Location:  Preference for individuals who are based in Boston area or based on East Coast.  Open to considering candidates based in other U.S. geographies.


  • Design, implement, and manage sales forecasting, planning, and budgeting processes. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting used by the sales and finance organizations.
  • Develop and manage the delivery and execution of sales enablement materials and programs that drive pipeline and promote a culture of learning and adoption, including value stories, solution frameworks, selling playbooks, and prospecting tools.
  • Drive increased adoption of sales technology tools and Salesforce processes, and continue to optimize those processes.
  • Focus and streamline key communications for the global salesforce.
  • Works closely with senior sales leadership to define the optimal performance measurements and performance management programs to ensure sales organization success.
  • Responsible for assigning sales force quotas and ensuring that the organization’s financial objectives are optimized.
  • Provides sales reports and intelligence to the sales organization and develops new reporting tools and dashboard KPIs for measurement.
  • Collaborates with sales leadership and HR team to create a sales team training approach focused on development and reinforcing critical sales skills and competencies.
  • Oversees sales compensation plan administration. Establishes sales compensation program policies and procedures.
  • Responsible for the optimal deployment of sales staff. Provides recommendations for changing sales roles, coverage models, or team structure to maximize sales productivity.
  • Manage, develop and mentor a small global sales operations team.


Required Qualifications:

  • Bachelor’s degree, MBA or equivalent preferred.
  • Strong aptitude and experience using to measure and drive sales performance and reporting.
  • Minimum of five years of sales management experience within B2B software industry.
  • Minimum of ten years of sales operations, business planning, or sales support management experience.
  • Has previously managed analytically rigorous corporate initiatives and has a proven track record of success.
  • Experience managing global teams.

Desired Skills:

  • Demonstrates exceptional business acumen, strategic planning, analytical abilities and communication skills; must be able to work effectively with and be able to influence all levels of employees.
  • Past technical experience directly administering SaaS solutions or BI solutions in a sales operations environment highly preferred.
  • Able to swiftly shift from strategic planning to tactical execution. Comfortable in a rapid growth environment.
  • Experience managing employees located in global, remote offices.
  • Demonstrated operational process thought leader who can conceptualize, initiate and drive change in a matrixed organization.


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