Crimson Hexagon is the global leader in consumer insights from social media data. Powered by patented technology and an in-house data library of more than 1 trillion posts, Crimson Hexagon’s platform helps hundreds of brands and agencies answer critical business questions through the insights derived from social data. Clients include leading global organizations such as General Mills, Starbucks, Paramount Pictures, Anheuser-Busch InBev, Adidas and Twitter, and leading agencies such as TBWA, VML, BBDO, Saatchi & Saatchi, Ogilvy, Edelman and Digitas. We’re a high growth software company headquartered in Boston with offices in Chicago, New York, San Francisco and London.
Our Client Services team is looking for candidates with excellent relationship-building, discovery, and communication skills, as well as an affinity for learning new software. The Customer Success Manager provides the ongoing, strategic oversight for our valued clients, helping them to adopt and realize meaningful business goals with the Crimson Hexagon ForSight application. As an individual, you should be naturally curious and analytical, and understand that personal commitment supported by the hard work of data analysis is key to keeping your customers happily invested in your organization.
What our Customers will ask of you:
What Crimson Hexagon will expect you to know: